10 of 33 When you need to see a medical provider, you may be uncertain about where to go for care, especially if your regular doctor is unavailable and you need immediate assistance. While the answer can be less than simple, knowing the features of the different kinds of care can save you money—and even save your life. If you are experiencing a life-threatening emergency, dial 911. Know Where to Get the Right Care Before You Go How You Pay for Care Special Programs and Services Learn More Remember, for the EPO Network Plan and EPO HP-Network Plan, care from out-of-network providers is only covered in the case of an emergency. Contact Teladoc Health if… Go to your regular doctor if… Go to urgent care if… Go to the emergency room if… … you want to connect with a doctor via phone or video consultation for a nonemergency medical issue. … you need routine medical care, continuation of care or treatment options. … you need immediate care but your primary care physician is unavailable. … you need serious medical care immediately at any time of day or night, 7 days a week. • General medical: flu, sinus infections, allergies • D ermatology: eczema, acne, rashes • M ental health: stress, anxiety, depression • N utrition: weight management, food allergies, meal planning Your share of the cost is just $20 per visit (deductible waived). • L ong-term medical conditions: — H igh blood pressure, diabetes, high cholesterol, wellness check-ups — Ongoing medication refills or adjustments • L ab work or diagnostic radiology • Specialist referral • M inor illnesses, such as cold and flu, fever, body aches, sore throat or earache • B ee stings, rashes or insect bites • Minor injuries • P hysicals for sports and work permits • C hest pain, shortness of breath or difficulty breathing • S troke-like symptoms such as weakness on one side of body, arm or leg, slurred speech or blurred vision • S evere or uncontrollable bleeding • S evere nausea, vomiting or diarrhea Get Started with Teladoc Health Anytime, anywhere access to board-certified doctors: • Website: teladochealth.com • Phone: 800-TELADOC (835-2362) • Mobile app: App Store or Google Play For more on Teladoc Health, see page 18.
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