7 of 33 When looking for a doctor or other healthcare provider for yourself or a loved one, it’s important to choose someone you can trust. Try the following tips to find one that’s right for you. Ask People You Know Getting a reference from someone you know and trust is a great way to find a doctor: • Ask friends, family members, neighbors or coworkers if they have a doctor they like. • If you are looking for a new doctor because yours is retiring or moving, ask your current doctor for a recommendation. Make Sure the Doctor Is in the Network 1. Go to https://www.bcidaho.com/albertsons-providers 2. Click on Search Providers 3. Under Just Browsing, click Continue 4. Enter your ZIP code and press Continue 5. Click on the network dropdown list and select the PPO Plan, then click Continue to find providers in your area Learn More About Your Choices Questions about the doctor: • Is the doctor taking new patients? • Is the doctor part of a group practice? If so, who are the other doctors that might help care for me? • Who will see me if my doctor isn’t available? • Which hospital does the doctor use? • Does the doctor have experience treating my medical conditions? • Does the doctor have special training or certifications? Find the Right Doctor Questions about the office: • Are evening or weekend appointments available? What about telemedicine (phone or video appointments)? • What is the cancellation policy? • How long will it take to get an appointment? • How long do appointments usually last? • Can I get lab work and X-rays done in the office? • Is there a doctor or nurse who speaks my preferred language? If you answered “no” to any of these questions, you may want to keep looking. Before You Go How You Pay for Care Special Programs and Services Learn More Think About Your Healthcare Experience Did the doctor and office staff: • Make me feel comfortable during my appointment? • Explain things in a way that was easy to understand? • Listen carefully to me? • Show respect for what I had to say? • Know important information about my medical history? • Spend enough time with me? • Give me a chance to ask questions?
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