2025 PPO Plan Everyday Guide

Cover Page	1
Table of Contents	2
Before You Go	3
How Your Medical Plan Works	4
ID Cards	5
Find the Right Doctor	7
Prepare for Your Doctor's Visit	8
Know What to Ask Your Doctor	8
Know What to Do After Your Visit	9
Know Where to Get the Right Care	10
How You Pay for Care	11
100%-Paid Preventive Care	12
Annual Deductible	13
Know When Your Deductible Applies	13
Out-of-Pocket Maximum	14
Paying for Prescription Drugs	15
100%-Paid Prescription Drugs	16
Special Programs and Services	17
Teladoc Health Telemedicine	18
Teladoc Health Mental Health	19
2nd.MD	20
AccessHope	20
Transcarent Surgery Care	22
Blue Cross of Idaho Programs	23
Care Management	23
SmartShopper	24
Resources for Mental and Emotional Health	25
Employee Assistance Program	25
Benefits Through Blue Cross of Idaho	26
RethinkCare	27
Learn More	28
Making Benefit Changes	29
COBRA Continuation Coverage	30
myACI Benefits Resources Page	31
MyACI-Benefits.com Website	32
Useful Mobile Apps	32
Contact Information	33

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