Proprietary 8-23 17 THE VISION PLAN You can receive coverage for annual eye examinations and the purchase of eyeglasses or contact lenses through the Superior Vision Network offered by the Superior Vision by MetLife vision program. The plan has two options: the High Option and the Low Option as compared in the chart on the next page. If you elect vision coverage, you must participate in the plan until the end of the plan year, unless you experience a qualified status change. The Superior Vision by MetLife plan (Vision Plan) Open Access provides the flexibility for members to use Vision Care benefits at any location, including specialty optical boutiques or retail chains. While 95% of members choose a Vision Plan Preferred Provider for the enhanced benefits, the plan also includes a generous open access schedule. The Vision Plan offers members discounts on laser vision correction surgery to correct such visual acuity problems as nearsightedness, farsightedness and even astigmatism. For more details, visit www.mybenefits.metlife.com or call 833.393.5433. Finding a Vision Plan provider The Vision Plan offers different ways to help you find a participating provider in your area, or to verify that your current provider is a Vision Plan participant. You should always call a provider to confirm participation in the network. If you require assistance in locating a network provider, use one of the following methods: To find a Vision Plan provider on the web: n Go to www.mybenefits.metlife.com. n Either log in or register. n Type “Farmers Agent Group Benefits Program” as your organization and select “Next”. n Under Vision Benefits, enter your Zip Code and select “Find”. You can search for a Vision Plan provider by entering your ZIP Code or a provider’s specific address or last name. Either option provides you with a geographical map and doctor’s office location and contact information. The Superior Vision by MetLife Plan also offers an automated member service system accessible via a toll-free number. You just call 833.393.5433, and you can: n Enter a provider’s telephone number to verify the office’s participation in the Vision Plan’s network. n Locate a provider by a ZIP Code and obtain a provider’s location information and telephone number. n Request a list of the Vision Plan’s participating providers be mailed to you. n Receive additional assistance from a customer service department representative. vision plan Superior Vision by MetLife offers one of the largest provider networks in the industry, composed of independent eye care professionals and the most retail chains, with more than 146,000 access points across the United States. Find a Plan network provider at www.metlife.com/vision. Download a claim form at www.metlife.com/mybenefits. For general questions, go to www.metlife.com/mybenefits or call 833.393.5433. HEARING AID DISCOUNTS The Superior Vision by MetLife Plan offers members discounts through the Hearing Network on services, hearing aids and accessories. These discounts should be verified prior to service as they are not available in all locations.
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