2020 Ensign Benefits Guide

Grand Rounds EPO 500, PPO 1500, EPO 2000, Copay 5000 and PPO 5000 Whether you need help finding the best physician in your area, information about a new diagnosis or treatment, or support deciding if surgery is right for you or your family, Grand Rounds will take care of it all at no cost to you. • Expert Opinions : We partner with the top specialists in the nation to get expert second opinions for members living with complex or chronic conditions. We gather the members’ medical records for the specialist to review remotely, and the member receives a written diagnosis and suggested treatment plan moving forward. • Office Visits : We schedule doctor’s visits for members and help ensure the appointment goes smoothly. Members are provided the doctor’s contact information, their doctor’s background and qualifications, and even a list of questions to ask about the condition for which they’re being seen. • Treatment Decision Support : Members can receive over-the-phone medical guidance from our clinicians. Phone appointments are scheduled by going online or by calling to arrange it with a care coordinator. Based on the member’s preference, a clinician will return the call between 5 AM and 6 PM PT. Get Started with Grand Rounds Desktop • Log on at www.grandrounds.com/ensign . • Enter your email and password , then input your personal information to create your account. Phone • Call Grand Rounds at 800-929-0926 to speak with a Care Coordinator and set up your account. Mobile App • Search “ Grand Rounds ” in the Apple App Store or Google Play. • Download the app. • Enter your email and password , then input your personal information to create your account 14

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