Farmers 2024 Benefits Enrollment Guide

Proprietary 8-23 Benefit Resource Phone Website Farmers® Agent Benefits Call Center n Add A New Participant Profile n Terminate Participant Benefits n General Coverage Questions 877.862.1237 www.farmersagentsbenefits.com MetLife Life and AD&D Insurance (Policy #110031-1-G) n Medical Underwriting & Claims Office n Conversion Unit n Portability Unit 800.638.6420 (prompts 1 & 2) 877.275.6387 866.492.6983 www.mybenefits.metlife.com MetLife Legal n Will Preparation/Digital Estate Planning & Will Preparation/Estate Resolution Services/Online Will prep 800.821.6400 www.legalplans.com/employeebenefit-services-will-preparation/ Online Will prep: https://www.willscenter.com www.legalplans.com/estate planning MetLife Long-term Disability (LTD) (Policy #110031-1-G) n General LTD Questions Hotline/Claims Office n Claim Form Request 800.438.6388 800.432.6761 www.metlife.com Unum n Enhanced LTD (ELTD) or Business Overhead Expense (BOE) Hotline n ELTD or BOE Claim 800.633.7490 800.633.7490 www.unum.com/claims MetLife Agent Assistance Program (Services through TELUS Health 888.319.7819 https://metlifeeap.lifeworks.com (user name: metlifeeap password: eap) Travel Assistance and Identity Theft Program (AXA Assistance USA, Inc.) 800.454.3679 www.metlife.com/travelassist (Login: axa password: travelassist) Dental Plans n Aetna Dental Plans (Policy #810111 and #176692) n MetLife Safeguard DHMO Plan (SG-185, Group #142143) 877.238.6200 800.880.1800 www.aetna.com/docfind/custom/ farmersagents Superior Vision by MetLife 833.393.5433 www.mybenefits.metlife.com Supplemental Plans n Critical Illness Insurance (CII) Plan n Metlife Hospital Plan n Accident Plan MetLife Accident & Health Claims: 866-626-3705 Service Center Hours 8 am - 8 pm ET M-F Claim submission: visit mybenefits.metlife.com Agent Errors & Omissions n Report Claims (Lancer) n General Coverage Questions (CalSurance) n Request Certificates 800.821.0540 866.893.1023 www.calsurance.com Deferred Compensation Plan (Empower) n Inquiries/Request Information 800.487.0042 www.farmersagentsbenefits.com See page 27 COBRA n HealthEquity 866.747.0039 www.mybenefits.wageworks.com Farmers Agent Benefits Dept. n Change Status/Position agentbenefits@farmersinsurance.com 800.432.6761 877.771.1360 (fax) www.farmersagentsbenefits.com CONTACT LIST For any benefit questions or concerns, please use the contact information below.

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